Privacy Policy
At NewcomersPath ("we", "us", "our"), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to "Navigate Your Canadian Immigration Journey" — track progress, manage tasks, upload documents, and access personalized guidance.
Information we collect
- Account and profile information: name, email, password (hashed), contact details, and profile fields you provide.
- Uploaded documents: immigration forms, identification documents, and other files you store to help manage your settlement process.
- Usage and analytics: device information, IP address, pages visited, actions taken, and performance data collected to improve the service.
- Communications: messages, support requests, and other communication you send through the platform.
How we use your information
We use the information to:
- Provide, operate, and improve NewcomersPath features and services.
- Store and process documents you upload to manage tasks and milestones.
- Communicate updates, security alerts, and support responses.
- Personalize recommendations and guidance relevant to settling in Canada.
- Analyze usage and performance to enhance the product.
Cookies and tracking
We use cookies and similar technologies for essential site functionality, session management, and analytics. For details see our Cookie Policy.
Data retention and security
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We employ administrative, technical, and physical safeguards to protect your information, but no system is completely secure.
Third-party services
We may share data with trusted third parties that provide hosting, analytics, payment processing, and other services. These providers act on our behalf and are contractually required to protect your information.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. To exercise these rights, contact us at support@newcomerspath.com.
Children
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
Contact
If you have questions about this Privacy Policy or our practices, contact us at support@newcomerspath.com.
Disclaimer: This Privacy Policy provides general information and does not constitute legal advice. For legal counsel tailored to your situation, consult a qualified attorney.